What's offered + Procedure

The diverse offerings of the PBS include:

  • „First interviews and assessment session, also with psychological questionnaires
  • „Counseling, coaching, and short-term therapy
  • „Crisis intervention
  • „Assistance in finding a psychotherapist and other counseling facilities


After registration via telephone with the PBS during our hours of operation, you usually get an appointment within 14 days for the first interview in which you can explain your situation to us.

The first interview takes place directly in the office of the PBS (Bismarckstraße 10 Mensaria am Schloss).

Issues can often be clarified by additional psychological questionnaires and the results are discussed in the second session, the psychological assessment. Based on the information from the first interview and the psychological assessment, you will either be offered additional counseling sessions at the PBS or we will help you to find alternative treatment that suits your needs best. The PBS team primarily works with methods of cognitive behavioral therapy and systemic therapy.  Appointments typically take place on a weekly basis and last for 45-50 minutes. Typically, appointments are limited to a number of six to nine sessions (excluding the first 2 sessions), but with an option to schedule a few additional sessions in particular cases of need.

Finally, the success of the counseling process is assessed in a final session both verbally and by questionnaires.  Additionally, students will be provided with suggestions on how to continue independently with the learned strategies and how to handle setbacks.


Psychologische Beratungsstelle (PBS)
Mensaria am Schloss
Bismarckstr. 10 | Entrance A (Room 03)
68161 Mannheim

Please enter the following information in your navigation device:
"Parkhaus Bismarckstraße" or "Parkhaus Universität"

Temporary Relocation Due to Construction!
More information:

Registration via Telephone 

Karin Kraft / Tanja Heydenreich
Telephone: 0621 49072-555
Fax: 0621 49072-599

Or via E-Mail

When you contact us via e-mail, please also provide your phone number so that we can call you back.

Hours of Operation 

Monday and Thursday                   1:00 p.m. – 4:00 p.m.
Tuesday and Wednesday            10:00 a.m. – 4:00 p.m.
Friday                                                  10:00 a.m. – 1:00 p.m.

Counseling sessions are usually offered from Monday to Friday between 9 a.m. und 4 p.m.