Our service times listed below are subject to change on short notice, depending on the development of the pandemic. The Corona team of the Studierendenwerk is in close contact with the universities, the city of Mannheim, as well as the relevant institutions and authorities in order to be able to make appropriate arrangements on a daily basis if necessary. Thank you for your understanding!
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General questions
Phone: 0621 49072-777
e-mail:
Service hours:
Mon. – Fri.: 10:00 a.m. – 03:00 p.m.
In the BAföG-Service-Center, you can conveniently handle all formalities related to BAföG online. Please select your request by clicking on it and you can submit your application, submit documents or inform yourself about our FAQ list, which is regularly updated by the processing department.
Corona and my Studies:
In order to further cushion special hardships when studying under pandemic conditions, the Baden-Württemberg Ministry of Science has decided that the standard period of study will be extended once for all students enrolled in the summer semester 2020 and/or winter semester 2020/2021 and/or summer semester 2021 and/or winter semester 2021/2022.
Basically:
Please contact the Office of Student Financial Aid of the Studierendenwerk Mannheim for further questions.
Telephone Consultation Hours of the administration and Hausbetreuung:
Mon - Thu: 9:00 a.m. - 3:00 p.m.
Fri: 9:00 a.m. - 12:00 a.m.
Appointments can be made if necessary by telephone.
General questions for international students regarding the services of the Studierendenwerk Mannheim:
Telephone: 0621 49072-531
E-Mail:
Telephone Consultation Hours:
Mon - Thu: 9:00 a.m. - 3:00 p.m.
Fri: 9:00 - 12:00 p.m.
Phone: 0621 49072-530 | -531
Please make use of our email consultation at: or
FAQ – Corona and my Studies:
Personal appointments can be made for Tuesdays or Thursdays (Mensaria am Schloss) or Wednesdays (Hochschule Mannheim) by telephone.
Please make an appointment for the legitimacy examination for the KfW Student Loan. If you only need to present your KfW certificate, you can send it together with your current certificate of enrollment and a copy of your ID as a PDF document by email or by mail to the counseling center:
Studierendenwerk Mannheim AöR
Sozialberatung
Postfach 10 30 37 68030 Mannheim
After consultation with the KfW, this process is possible.
Telephone Consultation Hours:
Mon – Thu: 10:00 a.m. – 4:00 p.m.
Fri 10:00 a.m. – 1:00 p.m.
Phone: 0621 49072-555
Also by appointment during the service hours, the psychologists at the PBS offer not only personal counseling but counseling via video or telephone as well.The PBS team has also compiled helpful tips for students during Corona times.
Current information and a collection of links on general information abnout the Corona Virus can be found here:
If you have any specific questions about the management of the Corona-Pandemic at the the facilities of the Studierendenwerk Mannheim, please contact us by e-mail:
