schließen

Our services

Sometimes you may need support when things get difficult in your studies or personal life. The Psychological Counseling Center (PBS) at Studierendenwerk Mannheim is here for you – confidential, professional, and focused on the specific challenges students face.

Our psychologists have additional qualifications in various counseling and therapeutic approaches and can help you clarify your concerns, develop new perspectives, and find solutions that work for you.

You can contact us, for example, if you are experiencing:

  • Learning and academic performance difficulties
  • Writer’s block and procrastination
  • Test anxiety
  • Low mood
  • Low self-esteem
  • Loneliness
  • Personal crises or other difficulties

Depending on the kind of support you need, there are two ways to contact us:

Regular psychological counseling (by appointment)

If you would like to explore an issue in more depth.

After registering by phone, you will receive an appointment for an initial consultation. We aim to offer you an appointment within a few weeks. During periods of high demand, waiting times may be longer.

During the initial consultation, you will have the opportunity to discuss your concerns in detail. If necessary, a second session may be scheduled to better understand your situation, possibly with the help of psychological questionnaires.

We will then decide together what kind of support would be most helpful for you. This may include counseling or coaching with up to six additional sessions at the PBS. If another service is better suited to your needs, we will help connect you with the appropriate support.

PBS Express (no appointment required)

If you would like to talk to someone at short notice – with no registration or appointment required.

Starting October 1, 2026, you can use PBS Express during our walk-in hours every Thursday from 10:30 a.m. to 12:30 p.m. Simply come to the PBS and talk to one of our psychologists about whatever is currently on your mind.

You do not need to register in advance or make an appointment. Just stop by during our walk-in hours. Since PBS Express does not require appointments, there may be a short wait.

Which service is right for me?

Would you like to talk about something that is currently on your mind?
→ Come to PBS Express – no registration required.

Would you like to explore an issue in more depth or have several sessions?
→ Register for regular psychological counseling.

If you are unsure which service is right for you, feel free to contact our office.

First point of contact

secretariat
Phone: 0621 49072-555
E-mail: pbs@stw-ma.de

Telephone consultation hours

Monday - Thursday:
10:30 - 16:00
Friday: 10:30 - 13:00

Consultations are usually offered from Monday to Friday between 9 am and 4 pm.

Visitor address

Psychological Counseling Center (PBS)
Mensaria am Schloss
Bismarckstr. 10 | Entrance C
68161 Mannheim

Postal address

Studierendenwerk Mannheim AöR
Psychologische Beratungsstelle (PBS)
Postfach 10 30 37
68030 Mannheim