Our services
Studierendenwerk Mannheim has been operating a psychological counseling center (PBS) for more than 45 years. With its wealth of experience, it offers students in the Mannheim university region a range of counseling services tailored to their specific problems with study-related and personal problems. The psychologists at the PBS have various additional counseling and therapeutic qualifications and are happy to support you in finding suitable solutions and overcoming difficult phases of your studies and life.
We also offer crisis interventions (during our opening hours) and support you in finding an outpatient therapy place or other counseling facilities. You can also find information on how to find a psychotherapist and information about other counseling centers on our homepage.
We also offer various courses and group offers every semester and regularly publish interesting posts on psychological topics related to your studies on social media.
Individual counseling
The Psychological Counseling Center offers individual counseling or coaching for study-related and personal problems, e.g.
- learning and performance problems
- writer’s block
- procrastination
- test anxiety
- depressive moods
- self-esteem problems
- loneliness
Procedure
After registering by telephone (see telephone consultation hours), you will be given an appointment for an initial consultation in which you can describe your concerns. We will endeavor to offer you an appointment for an initial consultation within a few weeks. However, during peak periods, waiting times can be longer due to high demand. Therefore, please contact us as early as possible if you need to talk to us!
The initial consultation takes place in the PBS offices at Bismarckstraße 10 (Mensaria am Schloss | Entrance C).
Your concerns will be further clarified – also by means of psychological questionnaires – in a second interview.
Based on the information from the first two meetings, a joint decision will be made as to whether up to 6 further counseling sessions will take place at the PBS or whether a referral to other services would be more appropriate.

The PBS team works primarily with methods of cognitive behavioral therapy and systemic therapy. The individual sessions (50 minutes each) are usually held on a weekly basis, but can also take place at longer intervals if required.
At the end of the consultation, the success and your satisfaction with the consultation will be assessed in a personal meeting and by means of a short questionnaire. We will also discuss how you can best continue to deal with your issue independently.
First point of contact
Tanja Heydenreich
Phone: 0621 49072-555
E-mail: pbs@stw-ma.de
Telephone consultation hours
Monday - Thursday:
10:30 - 16:00
Friday: 10:30 - 13:00
Consultations are usually offered from Monday to Friday between 9 am and 4 pm.
Visitor address
Psychological Counseling Center (PBS)
Mensaria am Schloss
Bismarckstr. 10 | Entrance C
68161 Mannheim
Postal address
Studierendenwerk Mannheim AöR
Psychologische Beratungsstelle (PBS)
Postfach 10 30 37
68030 Mannheim